Your annual ArcGIS Online subscription comes with a set amount of credits you can use for storage, analytics, demographics and lifestyle maps. These are a form of currency for specific cloud-based services. Additional credits can be purchased through your authorised reseller.

For assistance acquiring additional credits, please get in touch with our team. 

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When are credits used?

Storage is calculated by the size of features, files, tiles, scenes and vector tiles your organization has stored in ArcGIS Online calculated on an hourly basis.

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The credit usage of analysis tools is based on your organization's usage of analytics. The status of credit consumption is updated approximately every 10 minutes.

Analysis and AI

Credits for tiled imagery storage are calculated based on the size of the image files stored.

Imagery and remote sensing

Any ArcGIS software that interacts with ArcGIS Online — such as ArcGIS Enterprise, ArcGIS Pro, ArcGIS Insights or ArcGIS Field Maps — can use credits.


How many credits do you need?

The chart below shows how many credits you will need depending on the services you plan to use.

Capability Example of where used Credits used
Feature storage, excluding feature attachments, feature collections, and features associated with location tracking Store a hosted feature layer 2.4 credits per 10 MB stored per month, calculated hourly
Storage of all content, excluding hosted feature layers Store attachments in a hosted feature layer

Store published vector tile layers from ArcGIS Pro

Store scene layer packages from ArcGIS Pro
1.2 credits per 1 GB stored per month
Geocoding Match addresses when publishing spreadsheets (such as CSV or Excel files) as hosted feature layers using ArcGIS World Geocoding Service or a view of this locator 40 credits per 1,000 geocodes
Service Areas Create Drive-Time Areas 0.5 credits per drive-time
Closest Facility Routes Find Nearest 0.5 credits per closest facilities route
Multi-Vehicle Routes Plan Routes 1 credit per vehicle route
GeoEnrichment Enrich Layer 10 credits per 1,000 attributes (data variables multiplied by total feature records)
Simple Routes Directions, Connect Origins to Destinations 0.005 credits per simple route
Optimized Routes Directions with Optimise order 0.5 credits per optimised route
Location-Allocation Choose Best Facilities 0.1 credit per allocated demand point
Origin Destination Cost Matrix Generate Origin Destination Cost Matrix in ArcGIS Pro and ArcMap 0.0005 credits per input origin and destination pair
Spatial Analysis Aggregate Points

Join Features
1 credit per 1,000 features (queried for Find Existing Locations and Derive New Locations)

Note: Join Features does not consume credits if you choose the option to create results as a hosted feature layer view.
Business Search Search businesses and facilities in Business Analyst Web App 10 credits per 1,000 records
Demographic Maps and Layers Pan Living Atlas Tapestry layer in map1,000 views 10 credits per 1,000 map requests (pan, zoom, and identify)
Infographics View infographic in ArcGIS Maps for Office 10 credits per 1,000 views
Feature Reports Generate feature reports in Survey123 for ArcGIS 0.5 credits per report
Reports Run reports in Business Analyst Web App 10 credits per report
Tile Generation Build tile cache with ArcGIS Online 1 credit per 10,000 tiles generated
Scene Layer Generation From Features Publish hosted scene layers from hosted feature layers 1 credit per 1,000 textured multipatch features

1 credit per 5,000 untextured multipatch features or point features

To purchase additional ArcGIS Online credits please contact your authorised reseller, or get in touch with us for assistance.